Common questions, clear answers.
Everything you need to know about how Forge Control works, what it costs, and how to get started. Can't find what you're looking for? Contact us.
Product
What is Forge Control?
Forge Control is a unified business operating system that combines point of sale, inventory management, ERP-grade accounting, and multi-branch operations into a single governed platform. It is designed for growing retail businesses that need operational discipline without enterprise complexity.
Does the POS work offline?
Yes. Forge Control is built with an offline-first architecture. Transactions are processed locally and synced to the cloud when connectivity is available. No sales are lost to network outages.
What platforms does Forge Control support?
Forge Control runs on web browsers, iOS, and Android. The platform is designed to work across tablets, desktops, and mobile devices with a consistent experience.
Can it handle multiple locations?
Absolutely. Multi-branch management is a core capability. You can manage pricing, inventory, accounting policies, and user permissions from a central dashboard — whether you have 2 locations or 200.
Does it support multiple currencies?
Yes. The accounting module supports multi-currency transactions and reporting, which is particularly important for businesses operating across different markets.
Getting Started
How long does implementation take?
Most single-location setups are operational within days. Multi-branch deployments depend on your complexity, but our team provides hands-on onboarding to ensure a smooth rollout.
Is there a free trial?
We offer guided demo sessions and pilot programs. Contact our sales team to arrange a demo with your own operational data — this gives you a much more meaningful evaluation than a self-service trial.
Do you provide training?
Yes. All plans include onboarding support. Enterprise plans include dedicated training sessions tailored to your team and operational workflows.
Pricing & Billing
How is pricing structured?
Pricing is based on your operational scale — including branch count, user volume, and feature requirements. Contact our sales team for a transparent, customized quote. There are no hidden fees.
Can I upgrade my plan?
Yes. Plans are designed for seamless upgrades. Your data, configurations, and history carry over when you move to a higher tier.
Are there long-term contracts?
We offer both monthly and annual billing. Annual plans come with preferred pricing. Enterprise agreements are customized based on your requirements.
Security & Data
How is my data secured?
Data is encrypted at rest and in transit. We use industry-standard security practices including role-based access controls, audit logging, and secure authentication.
Where is my data stored?
Data is hosted in secure cloud infrastructure. Enterprise plans include regional data residency options to meet local compliance requirements.
Can I export my data?
Yes. Your data belongs to you. We provide data export capabilities for all plans.
Still have questions?
Our team is happy to answer any questions about the product, pricing, or deployment.
Contact Us